Marketing Customer Care and Supply Chain

Pricing

#	Unit Std ID	Unit Standard Title	NQF Level	Credits	Price (R)	Order Online
Marketing
1	10020	Demonstrate an understanding of the competitive environment	04	4	R1,320	Buy Now
2	10052	Monitor handling of customers by frontline customer service	05	6	R1,980	Buy Now
3	10053	Manage customer requirements and needs and implement action plans	05	8	R2,640	Buy Now
4	10054	Identify and manage areas of customer service impact	05	6	R1,980	Buy Now
5	113833	Manage customer satisfaction in a road transport	04	9	R2,970	Buy Now
6	114583	Develop, implement and evaluate a marketing strategy for a new venture	04	8	R2,640	Buy Now
7	114903	Interact with customers	02	8	R2,640	Buy Now
8	114974	Apply the basics of customer service	02	2	R1,100	Buy Now
9	119676	Apply the skills of customer care in a specific work environment	04	4	R1,320	Buy Now
10	243806	Deal with customers in a retail business	03	8	R2,640	Buy Now
11	252193	Identify potential and existing customers of the business	04	4	R1,320	Buy Now
12	252197	Identify and use marketing resources to meet objectives	04	4	R1,320	Buy Now
13	252209	Instil in oneself a personal marketing culture	04	4	R1,320	Buy Now
14	252210	Handle a range of customer complaints	04	4	R1,320	Buy Now
15	258124	Manage the marketing, selling and leasing of properties	05	12	R3,960	Buy Now
16	262625	Provide reception and administrative services	03	12	R3,960	Buy Now
17	262626	Market retail products and services in the saloon	03	6	R1,980	Buy Now
Supply Chain Management
1	119345	Apply principles, regulations and legislation underlying supply chain management in the public sector	05	15	R4,950	Buy Now
2	337901	Perform demand management activities for public sector supply chain management	05	7	R2,310	Buy Now

Marketing Customer Care and Supply Chain

Pricing

Marketing

Supply Chain Management